Frequently Asked Questions
How often do you check on properties?
Most of our clients prefer weekly visits, but we customize the schedule to your needs no matter how big or small—from multiple times per week to seasonal checks.
What happens if there’s an emergency at my property?
We’re on call 24/7. If there’s an urgent issue (like a leak, storm damage, or security alarm), we’ll respond immediately and coordinate with trusted local vendors.
Do you offer transportation or concierge services?
Yes. We can arrange rides, reservations, activity planning, and more to make your time in Aspen seamless.
We schedule and oversee housekeepers, landscapers, snow removal, and maintenance vendors to ensure everything is handled professionally and on time.
Do I need a full-time estate manager for your services?
No. That’s exactly the gap we fill—luxury-level care and peace of mind without needing staff at your property 24/7.
What if I only need help when I’m in town?
That’s fine. Some clients only use us for pre-arrival prep, stocking groceries, or concierge services while they’re here. Others rely on us year-round.